Privacy Policy
Data Controller
The controller responsible for processing personal data on this website is:
PackHUB
Cunostr. 27
14199 Berlin
Germany
Email: order@packhub.de
Phone: +49 157 59589851
Privacy Protection
Trust is the foundation of every business relationship. Protecting your personal data is one of our highest priorities. We process personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal data.
Media
If you upload images to our website, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images available on the website.
Cookies
We use cookies and similar technologies to ensure the functionality of our website, improve user experience, and conduct statistical and marketing analyses.
Strictly necessary cookies are stored based on our legitimate interest pursuant to Article 6(1)(f) GDPR.
Analytics, statistics, and marketing cookies are only used with your explicit consent pursuant to Article 6(1)(a) GDPR.
You may change or withdraw your cookie preferences at any time through our cookie settings or cookie banner.
If you leave a comment on our website, you may choose to save your name, email address, and website in cookies. These cookies are provided for your convenience and will remain stored for one year.
When you visit our login page, a temporary cookie is set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, additional cookies are set to save your login information and display preferences. Login cookies remain active for two days, while display preference cookies remain active for one year.
If you select the “Remember Me” option, your login will remain active for two weeks.
When you log out, login cookies are removed.
If you edit or publish content, an additional cookie will be stored in your browser. This cookie contains no personal data and simply identifies the post ID of the content you have edited. It expires after one day.
Embedded Content from Other Websites
Articles and pages on this website may include embedded content such as videos, images, articles, or other media.
Embedded content from third-party websites behaves exactly as if you had visited the third-party website directly.
These websites may collect data about you, use cookies, implement additional tracking technologies, and monitor your interaction with embedded content, especially if you are logged into those websites.
Use of Personal Data
The buyer agrees that their first name, last name, email address, phone number, and IP address may be used for operational and analytical purposes.
When registering in the webshop or placing an order, the buyer will be asked whether they consent to the use of their personal data for marketing purposes.
Personal data is used solely for responding to inquiries, processing orders, fulfilling contractual obligations, and providing services offered by PackHUB.
Personal data will only be used for analytics or marketing purposes if the user has provided explicit consent.
Sharing of Personal Data
Personal data is only shared with third parties when necessary for the performance of a contract.
Such parties may include:
- Shipping and logistics providers
- Payment service providers and financial institutions
- IT and hosting service providers
- Government authorities where legally required
Only the minimum amount of data necessary for the relevant purpose will be disclosed.
Personal data will not be shared with third parties for any other purpose.
Password Reset Requests
If you request a password reset, your IP address may be included in the password reset email for security purposes.
Data Retention
Comments and their metadata are stored indefinitely. This enables us to recognize and automatically approve follow-up comments.
For users who register on our website, personal information provided in their user profile is stored for as long as the account remains active or as required by law.
Users may access, modify, or request deletion of their personal data at any time, except where legal retention obligations apply.
Website administrators may also access and manage this information.
Deletion of Personal Data
Customers may update, correct, or request deletion of their personal data through the “My Account” section on www.packhub.de or by contacting customer support.
Legal retention requirements remain unaffected.
Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Restrict the processing of your personal data
- Receive your data in a portable format
- Withdraw consent at any time with future effect
- Lodge a complaint with a competent data protection authority
Google Analytics
Subject to your consent, this website uses Google Analytics, a web analytics service provided by Google Ireland Limited.
Google Analytics uses cookies that help us analyze how visitors use our website. Information generated by these cookies may be transmitted to and processed on Google servers.
Processing is carried out exclusively on the basis of your consent pursuant to Article 6(1)(a) GDPR.
For more information, please visit:
https://policies.google.com/privacy
Google Ads Conversion Tracking
Subject to your consent, we use Google Ads Conversion Tracking to measure the effectiveness of our advertising campaigns.
After clicking a Google advertisement, a conversion cookie may be stored on your device.
Processing is carried out exclusively on the basis of your consent pursuant to Article 6(1)(a) GDPR.
Google Ads Remarketing and Similar Audiences
With your consent, we use Google Ads Remarketing features.
This allows us to display personalized advertisements to visitors who have previously visited our website while browsing other websites within Google's advertising network.
You may disable personalized advertising at any time through Google's Ad Settings:
https://adssettings.google.com
Withdrawal, Correction, and Updates
Users have the right to request information about the personal data stored about them free of charge.
Users may also request correction, restriction, or deletion of their personal data, provided that no legal retention obligations prevent such actions.
Consent to Data Processing
By using our website and services, you acknowledge and agree to the processing of your personal data as described in this Privacy Policy.